FREQUENTLY ASKED QUESTIONS

How do I measure my dog for a Collar?


Using a tape measure and using cm, there are two areas:
Neck - measure in cm comfortably around your dog’s neck.
Head – measure in cm around the widest part of your dog’s head, this will include the ears.




How do I care for my Sheepskin toys?


Our Sheepskin is made from the highest quality Australian Sheepskin. The skins are tanned according to the
highest grade of international standards.
Hand wash in COLD water with a mild Wool wash detergent such as Martha Gardner Wool Mix available at
Woolworths.
Air dry in a shaded position.




How do I care for my Faux Fur toys?


Our Long hair Faux Furs are sourced in Australia and made of the highest quality.
Hand wash in COLD water with a mild detergent such as Softly Delicates Fabric Solution available at Woolworths.
Air dry in a shaded position.




Am I able to pick up my order?


We are located in the Rural area of Hawkesbury. Message us if you would like to pick up from our letterbox and
we will give you a no charge shipping coupon code.




What is a Pod?


A Puppingtons Pod is a ball shaped Treat storing toy that has 3 petal-like sides that Velcro to close it to the shape
of a ball.
You open the Velcro petals and place a treat inside, then close the petals.
The Pod can then be used to throw or place in a position for your dog to go to and dig his nose into the petals,
opening them up to retrieve the food.
The Pod is a fantastic toy for Agility training, playing ball indoors and retrieve training.
And a big PLUS is that it is made of Wetsuit material and you can play with your dog in water with it.




What are the Moo Milkers?


The Moo Milkers are the Rubber inflation that is used for milking cows.
Our Milkers come from the Dairy Farms in the hills of Adelaide in South Australia.
When they arrive at Rainbow, we trim and sterilize them, however they always retain that ‘Straight from the milking
shed’ smell that all the dogs love. This is why they are very popular.
They are also a very tough component of our range and are great to make extended handles for those over eager
tuggers.